If you are missing transactions on the Mobile App, make certain you are viewing the same data file you have open on your computer.ĭid you sync in Quicken on your computer?Īfter adding your accounts to the Mobile App, you will need to sync them regularly to ensure the Mobile App is displaying the most up-to-date information. Here you can select which data file from Quicken on your computer you want to view on the Mobile App. On the Mobile App, sign out (located in Settings) then sign back in using the same Quicken ID you just confirmed you're using on your computer.Īfter signing into the Mobile App, you will be given a list of data files associated with your Quicken ID. To verify the Quicken ID in Quicken on your computer, go to Edit > Preferences then Quicken ID & Cloud Accounts. The Quicken ID you sign into on the Mobile App needs to be the same one you use in Quicken on your computer. If you are missing transactions you were expecting to see on the Mobile App, there may be a few causes.įirst, verify that you are signed into the correct Quicken ID.

I am missing transactions on the Mobile App If you're still unable to sign in, or are receiving an error, please contact our support team. Uninstall, re-download and reinstall the app.Ensure that you have cellular or WiFi access.Confirm you have enough storage space for the Quicken app (typically found in the Settings of your device).

Wait a few hours and try again there may be a temporary server issue.

Make sure your mobile OS is updated to the latest release.

Next, confirm that you're logging into the Mobile App with the Quicken ID that's associated with your Quicken Desktop data file your ID is usually your email address, but to verify this:įinally, if you can't sign in to the Mobile App after setting up Mobile Sync: The Mobile App won't show your data until after the initial sync from Quicken Desktop. First, make sure that you've set up your account for Quicken Mobile in the Quicken Desktop program, and performed a sync.

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